Based in Brooklyn, Grado Labs is a family run company that for over 60 years has been dedicated to achieving the best quality of sound. The company has passed through three generations of leadership: Joseph, John, and Jonathan Grado.
We are proud to offer headphones and cartridges made by a family business, and can’t wait to let you experience their quality in our new showroom in Lincolnshire.
Read this blog to find out what our founder, Stephen, thinks of Grado and learn more of their history.
We aim to ship all stocked products free of charge, to arrive within 48 hours. Anywhere in the UK. Free of charge.
In the unlikely event that you're not happy with our products or service, we'll refund you. No questions asked.
Following the move to step 4 of the UK government's restriction-easing roadmap, face masks are no longer mandatory when visiting our showroom, or during site visits. You are welcome to wear a mask, and we will be happy to do so, if you would feel more comfortable.
There is no restriction on number of appointments or number of people in the shop.
We'll install and calibrate your system free of charge if you're within fifty miles of one of our branches.
And we're only ever a call or an email away, if you have concerns or questions.
Safe and Secure
All payments are handled through Shopify Payments, whether mobile, desktop, or in person, for your piece of mind.
All customer data is managed in accordance with General Data Protection Regulation (GDPR).
We promise never to share your details with anyone without your express consent.